After receiving payment of £7.50 through PayPal, we will post
you out a small plastic bottle, along with a return mail bag. All you have to do is fill out the form,
fill the bottle with tank water, put them in the bag and put it in a
post box - that's it!
Important Note: Once you receive the package from us, you
need to email us to let us know. This is because we need to generate
a pre-paid return label from Royal Mail's website. The pre-paid
label is only valid until the end of the next working day, therefore
if we were to send you this in the package it's likely it will have
expired before you get a chance to send the water sample back to us.
The pre-paid label will be emailed to you in a PDF document, you
will need a PDF reader like Adobe
PDF Reader, to be able to open the document and print it. Adobe
Reader can be downloaded for free from here.
Once you have received the email from us with the attached
return label, simply print the label out and stick it onto the bag
we have sent you. The label is only valid until the end of the
next working day.
We aim to test your sample the same day it arrives and we will
send you an email with attached document stating your water sample
test results and any other relevant information we feel you may need
to rectify any out of balance parameters.
Take the hassle out of water tests forever by signing up to our subscription
service.
Choose from weekly, fortnightly or 4 weekly subscriptions and we
automatically charge your PayPal account and send you the plastic
bottle and pre paid mail bag - all you have to remember is to post
the sample back to us!
